Shipping & Delivery
We ship UK, Europe & Worldwide!
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
UK Shipping
All orders are shipped from our UK warehouse and so if you are ordering from within the UK, no customs charges will apply.
- Free UK Shipping Royal Mail TR48 or Yodel (2-4 days)
- DPD Next Working Day (When ordered before 1pm): Delivered the next working day. (Excludes weekends) - £6.50
Europe Shipping
- Free Shipping on International orders over £200!
- Express International shipping (3-7 days, tracked) - £9.50
Rest of the world
- Free Shipping on International orders over £200!
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Express International shipping (3 - 14 days, tracked) - £12.50
Custom and import duties may apply
Unfortunately, we are unable to estimate the value of local customs and import duties payable on individual orders. We recommend you contact your local customs offices before placing your order. We are not liable for payment of any customs duties on your order and any orders returns to us due to refusal of customs duties will be refunded net of shipping fees both to and from your destination.
How can I track my parcel?
You will receive an email containing tracking information once your order has been dispatched (usually within 24hrs of placing your order). Please note, this will be the second email you receive from us, coming after your order confirmation at time of purchase.
Sakuranna is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.
Please contact us via info@sakuranna.com with any further enquiries.