Shipping policy

SHIPPING

How It Works

Once you’ve placed an order you will receive an order notification via email, letting you know we have received your order.

When an item is ready to ship, a dispatch notice will be confirmed by email. As a guide, your order will normally be despatched within 48 hours. 

Postage Charges

All orders will incur a shipping charge of £5 within the UK for standard shipping,  £9 to mainland Europe and £15 for international shipping. These charges are non-refundable when an order cancellation occurs after your order has been shipped.

Delivery Locations

Sakuranna delivers worldwide.

Delivery Timeframes

We aim to have your order delivered to you within 2-3 working days from time of order (for UK). For Europe/International we aim to have your order delivered in 7-14 days. Once an order has been dispatched, Sakuranna is unable to amend delivery location or redirect your order.

Please note: orders crossing borders may incur local duties and taxes and sometimes delays. We have no control over these charges and cannot predict their amount, therefore these are not included in your order and will need to be paid locally upon receipt. Please contact your local customs office if you need further information before placing your order.